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Tw4 7bn

Reported via mobile in the Complaint category anonymously at 19:18, Fri 13 December 2024

Sent to Hounslow Highways less than a minute later. FixMyStreet ref: 6859934.

Subject: Urgent Complaint Regarding Damage and Lack of Response.

Dear Hounslow Highway,

I am writing to formally express my frustration and dissatisfaction following an incident that has happened when planting your trees on CRANBROOK ROAD TW4 7BN, As I am House bound and went out on Wednesday, 11 December 2024, when I saw the mess and spray on my car and called Hounslow council and complainted at 14:09. I called the Council and made the full complaint regarding the trees planted outside my disabled-access home. During HHighways the process, my car was sprayed with mud and sand when the pavement was cut using an electric grinder machine, total mass on the side of my passenger side car. There was no duty of care taken for my property or vehicle during this work carried out.

As a disabled individual, I have been waiting for the relevant department to contact me, since 11 Dec 2024, but no one has reached out. This lack of response is causing me significant stress, which is harmful to my health. I am sending my evidence of this incident, and I expect the matter to be addressed promptly.

I urge the officer responsible to visit my property and resolve the damage to my car / property the spray that was caused by Hounslow Highways Council. I kindly request this be done as soon as possible.

Sincerely, M Dhiri 07817364716

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