You can move around with your keyboard
plus
minus
left
right
Drop pin on the map to start a new report
space
Press space again to adjust the location
space
Back to all reports

Telephone line damaged by Hounslow Highways

Reported via mobile in the Complaint category anonymously at 15:47, Wed 31 August 2022

Sent to Hounslow Highways less than a minute later

Home address 604 TW14 8PG On 30th August 2022, the hedge in front of our properties was pruned or should say massacred. The main problem was that three of my neighbours lost communications when the cutting machine cut through their telephone lines. Bearing in mind, they were much higher than hedge height. The contractors said they would report it but who knows if they did. Affected homes are 600/598/596 Staines Road. BT were contacted but thought they could not attend for 7 days. One inhabitant is housebound and quite ill so relies on her phone. I know that BT is not your problem but the incompetance of the contractors led to this distressing event. I do not expect you will solve the problem but you needed to know of the incident for your files. Ian Powell

RSS feed of updates to this problem Receive email when updates are left on this problem.

Provide an update

Please note: If the problem has worsened, please open a new report instead of updating this one.

Your information will only be used in accordance with our privacy policy.

Next: Tell us about you

or No personal details will be stored, and you will not receive updates about this report.

Your update

Tell us about you

Do you have a FixMyStreet password?